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Succeeding on the qmail mailing list

If you read the qmail home page carefully, you've already found 12 Steps to qmail List Bliss. Every word of it is true. If you choose to ignore it, be prepared to a) get flamed, b) get the wrong answer or c) be ignored; the first two do nothing but pollute the list, making it harder for people who use the archives to find answers quickly and easily.

Obey all Netiquette Guidelines. Like a web page, the value of the mailing list is only as good as the value of its content. You are one of the many contributors to that content. The price you must pay for a good answer is your effort to not waste the time of the other people on the list. Neither good questions nor good answers are quickly composed.

All mail you received from the list will list you as the recipient and the original poster as the sender with a copy to the list. If you use Reply rather than Reply All in your email client, your response will go to the original poster rather than to the list. If you use ReplyAll, your response will go to both the list and the original poster. Neither of these are acceptable and you'll need to deal with it manually until someone provides an email client with a Reply To Cc feature:

  1. It is impolite to respond directly to the original poster when not invited to do so. When replying to a post, address your reply to the list. If you reply to the sender by accident, you should immediately resend your reply to the list and include an open apology to the original poster.

  2. It is unnecessary to Cc the original poster when replying to a post. S/he is subscribed to the list and will get a copy along with other subscribers; they do not need to receive two copies of anything from a very high traffic list. When replying to a post, address your reply only to the list.

There are people who use text-based email clients. It is within their right to ignore email that can not be easily read with their client; this includes HTML and text that does not wrap somewhere between 60 or 70 characters. You're asking for their help -- make it easy for them to give it.

When replying to a post, do quote the important parts of the post you're replying to and do not top-post. Top-posting is placing your reply above the text to which you are replying. It makes the thread of discussion more difficult to follow.


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